πππ«π¦π¬ ππ§π ππ¨π§ππ’ππ’π¨π§'π¬
Returns and Exchanges:
We accept returns and exchanges within 5 days of the original purchase date. To be eligible for a return or exchange, the garment must be unworn, unwashed, and in its original condition with all tags attached.
Reasons for Our Returns Policy:
1. Hygiene and Comfort: Garments that have been worn or washed cannot be returned due to hygiene and comfort reasons. We prioritize the satisfaction and well-being of our customers, and therefore, cannot accept returns of used garments.
2. Fit and Sizing: We understand that finding the perfect fit can be challenging. To ensure customer satisfaction, we encourage customers to refer to our size guides and reach out to our customer service team for assistance before making a purchase.
3. Quality Assurance: We inspect each garment before shipment to ensure it meets our quality standards. If you believe your garment is faulty or damaged upon receipt, please contact us immediately for assistance.
Exceptions:
Despite our general policy, we may consider exceptions on a case-by-case basis for extenuating circumstances such as manufacturing defects or shipping errors. Please contact our customer service team to discuss your situation.
Refunds and Exchanges Process:
To initiate a return or exchange, please contact our customer service team with your order details and reason for return. Once your return is approved, you will be provided with instructions on how to proceed.
Conclusion:
We appreciate your understanding and cooperation regarding our returns policy. Our goal is to provide you with a positive shopping experience and garments that you love. If you have any questions or concerns, please donβt hesitate to reach out to us.